Johnstons of Elgin review 2026 examines a Scottish cashmere brand that's been manufacturing since 1797. There's something interesting about brands with this kind of heritage—they carry weight, expectation, and the promise of craftsmanship that spans generations. Johnstons remains family-owned and operates with deep vertical integration: sourcing raw fibers from Mongolia and China, then bringing them into Scottish mills for carding, dyeing, spinning, knitting, and finishing.
They use very selective standards: only 15 "types" of cashmere are used, chosen for fiber length, fineness, and color. Premium pieces use fibers as fine as ~14 micrometres with long staple lengths. Many products are reportedly warm, lightweight, and durable—meant to last years with care. But there's a recurring issue in user feedback: pilling, especially soon after purchase. Some pieces reportedly lose their finish quickly.
This review examines Johnstons of Elgin's cashmere quality, heritage, durability, pricing, and value proposition. We'll help you understand whether the premium price justifies the authentic manufacturing, heritage craftsmanship, and material quality, or whether durability concerns undermine the investment.
Quick Summary
✅ Pros
- • Authentic Scottish manufacturing
- • Heritage brand (since 1797)
- • Vertical integration (goat to garment)
- • Very fine cashmere fibers (~14 micrometres)
- • Excellent softness and warmth
- • Transparency in sourcing
- • Sustainability efforts
- • Good in-store experience
❌ Cons
- • Pilling issues
- • Premium pricing
- • Value questions
- • Finish concerns on newer pieces
- • Economic pressures
- • Job losses at Elgin mill
- • Quality variability
- • Customer service inconsistencies
What is Johnstons of Elgin?
Johnstons of Elgin is a Scottish cashmere and wool manufacturer founded in 1797, remaining family-owned. The brand operates with deep vertical integration—sourcing raw fibers from Mongolia and China and bringing them into Scottish mills for carding, dyeing, spinning, knitting, and finishing. This degree of control supports claims to higher quality and transparency.
Heritage & Craft
The brand's heritage is genuinely impressive:
- Founded 1797: Over 225 years of manufacturing history
- Family-owned: Remains family-owned, maintaining tradition
- Scottish mills: Manufacturing in Scotland with heritage machinery
- Vertical integration: Control from raw fiber to finished garment
Product Quality & Materials
Johnstons of Elgin's cashmere quality is high, with very selective standards and premium materials.
Material Specifications
- Selective standards: Only 15 "types" of cashmere used, chosen for fiber length, fineness, and color
- Fiber fineness: Premium pieces use fibers as fine as ~14 micrometres
- Staple length: Long staple lengths for better durability
- Sourcing: Raw fiber from goats in Mongolia and China
Quality Strengths
- Softness: Many products are reportedly warm, lightweight, and durable
- Feel: Luxurious handle and drape
- Construction: Meant to last years with care
- Fine Cashmere: Flat-velour fabric with silky sheen and deep, mottled color
Quality Concerns
However, durability issues appear:
- Pilling: Recurring issue in user feedback, especially soon after purchase
- Finish loss: Some pieces reportedly lose their finish quickly
- Newer pieces: Some complaints suggest finish on newer pieces may lack resilience of older ones
Manufacturing & Process
Johnstons of Elgin's manufacturing process is part of what makes the brand special.
Vertical Integration
- Raw fiber sourcing: From Mongolia and China
- Scottish processing: Carding, dyeing, spinning, knitting, finishing in Scotland
- Control: Full control from goat to garment
- Transparency: Transparency around sourcing, craftsmanship, and process
Scottish Water & Processing
Scottish alkaline water, akin to what's used in whisky making, plays a part in their washing and processing. This helps preserve softness and reduces the need for heavy chemicals.
Recent Investments
They recently invested about £1.6M into expanding their Hawick knitting facility, adding production space and modern machines—like the Shima Seiki "Whole Garment" machine, which can knit items in one piece.
Customer Satisfaction
Customer satisfaction shows mixed results—strong in some areas, weaker in others.
What Customers Love
- In-store experience: Many praise the staff, mill tours, and knowing the garment is made "from scratch" in Scotland
- Authenticity: Customers appreciate transparency around sourcing, craftsmanship, and local production
- Softness: Many praise the softness and warmth
Common Criticisms
- Value for money: Many feel the price is high even for premium cashmere
- Pilling: Consistent complaints about garments developing pills or looking "worn" faster than expected
- Customer service: Some report inconsistent remedies when issues arise
Sustainability & Ethics
Johnstons of Elgin has made sustainability efforts, though they're not perfect.
Sustainability Initiatives
- Raw materials: From regions working closely with Johnstons to meet quality and ethical standards
- Dyeing on-site: Done in Scotland to control chemicals, worker conditions, and environmental footprint
- Cashmere Circle: Partnered with textile repair initiatives that mend, revive, or recycle worn items
Economic Challenges
Johnstons of Elgin faces economic pressures despite heritage and quality.
Recent Challenges
- Sales decline: Sales fell in 2024, with a modest pre-tax loss
- Job losses: About 8% of the workforce at the Elgin mill may be affected by restructuring—around 60 roles
- Economic turbulence: Even established luxury houses are vulnerable to shifting consumer spending
Johnstons of Elgin vs Competitors
Johnstons of Elgin vs N.Peal
Johnstons of Elgin
- • Scottish manufacturing
- • Better durability reputation
- • Stronger sustainability
- • Better value perception
N.Peal
- • Very fine fibers (≤15.5 microns)
- • Luxury positioning
- • Heritage brand
- • Good softness
Johnstons of Elgin vs Loro Piana
Johnstons of Elgin
- • More accessible pricing
- • Scottish heritage
- • Better transparency
- • More accessible
Loro Piana
- • Ultra-luxury positioning
- • Better durability reputation
- • Higher prices
- • Stronger brand cachet
Who Should Buy Johnstons of Elgin?
Johnstons of Elgin is suitable for:
- Heritage seekers: Those who value authentic manufacturing and long-heritage craftsmanship
- Transparency-focused: Customers who prioritize transparency in sourcing and sustainability
- Scottish manufacturing: Those who value products made in Scotland
- Premium cashmere: Customers who want high-quality cashmere without ultra-luxury prices
Johnstons of Elgin may not be suitable for:
- Durability priority: Those who need garments that won't pill
- Budget-conscious: Customers seeking maximum value for money
- Consistency seekers: Those who want guaranteed quality across all purchases
- Ultra-luxury: Customers who prioritize brand cachet over value
Tips for Buying Johnstons of Elgin
If you're buying Johnstons of Elgin, here are strategies to maximize value:
- Look for thicker knits: Thicker knits tend to pill less than light, thin items
- Handle with care: Hand washing or very delicate cycles, proper storage, and brushing out pills early
- Shop during sales: Many users wait for deals to improve value
- Check fiber specs: Look for fine fibers (~14 micrometres) and long staple lengths
- Read reviews: Check customer feedback for specific styles
- Consider older pieces: Some complaints suggest newer pieces may lack resilience of older ones
- Visit in-store: In-store experience and mill tours are highly praised
- Compare alternatives: Compare with N.Peal, Loro Piana for value
Final Verdict: Is Johnstons of Elgin Worth It?
If you value authentic manufacturing, long-heritage craftsmanship, and transparency in sourcing and sustainability, Johnstons of Elgin delivers in spades. Their cashmere is among the best you can get outside ultra-luxury labels. The brand's vertical integration, Scottish manufacturing, and heritage create a foundation for luxury that many brands with offshore production lack.
However, the prices are steep, and some complaints suggest the finish on newer pieces may lack the resilience of older ones. Pilling is a recurring issue, especially soon after purchase. To get your money's worth, look for thicker knits, handle with gentle care, and shop during sale seasons.
For comparison with other luxury cashmere brands, check out our N.Peal review to see how different luxury cashmere brands compare in quality and value.
Frequently Asked Questions
Is Johnstons of Elgin cashmere good quality?
Yes, Johnstons of Elgin cashmere is generally high quality. The brand uses very selective standards—only 15 "types" of cashmere chosen for fiber length, fineness, and color. Premium pieces use fibers as fine as ~14 micrometres with long staple lengths. Many products are reportedly warm, lightweight, and durable—meant to last years with care. However, some customers report pilling issues, especially soon after purchase.
Is Johnstons of Elgin worth the price?
Johnstons of Elgin offers premium cashmere with authentic manufacturing, long-heritage craftsmanship, and transparency in sourcing. The prices are steep, but many customers feel the quality and heritage justify the cost. However, some complaints suggest the finish on newer pieces may lack the resilience of older ones. Value depends on how much you prioritize authentic manufacturing, heritage, and transparency versus durability and long-term wear.
Does Johnstons of Elgin cashmere pill?
Yes, pilling is a recurring issue in user feedback, especially soon after purchase. Some pieces reportedly lose their finish quickly. However, thicker knits tend to pill less than light, thin items. Proper care—hand washing, gentle cycles, proper storage, and brushing—helps minimize pilling. Many users wait for sales to improve value.
Where is Johnstons of Elgin cashmere made?
Johnstons of Elgin sources raw cashmere fibers from Mongolia and China, then processes them in Scottish mills in Elgin and Hawick. The brand operates with vertical integration—carding, dyeing, spinning, knitting, and finishing all happen in Scotland. This Scottish manufacturing is part of what makes the brand special.
Sources
- Johnstons of Elgin Cashmere - Discover- Official information on cashmere quality and sourcing
- Johnstons of Elgin Expansion - The Times- Company expansion and economic challenges
- Johnstons of Elgin Trustpilot Reviews- Customer reviews and ratings
- Johnstons of Elgin Sustainability - Independent- Sustainability and ethical practices

